SHIPPING POLICY –
UPS GROUND SHIPPING INCLUDED WITHIN USA CONTIGUOUS 48
We wanted to simplify the process! So, when you add items to your shopping cart it actually reflects what you’re spending…no dreaded shipping calculations to add at the end of your order. Ground UPS shipping to the contiguous 48 states is included with all orders.
NEED IT QUICKLY?
Not to worry, we understand. From time to time it’s still necessary to expedite shipping. If you find yourself in a time crunch and need your order in a hurry, expedited shipping is still available. The additional shipping charges for the expedited service you select will be added to your order at checkout.
FOR SHIPPING OUTSIDE THE 48 CONTIGUOUS UNITED STATES
Our products only include shipping within the contiguous 48 U.S. states. For shipping outside of the contiguous 48 U.S. states, HER HOUSE will only charge for the difference and apply balance to your order. After confirmation of your order, a HER HOUSE customer service representative will contact you regarding details and options that you have.
CUSTOM ALTERATION ORDERS REQUIRE SIGNATURE – IT IS REQUIRED YOU INSPECT ORDER UPON DELIVERY
Make sure before you sign for your order, that you have inspected it for any damages from shipping or any defects in craftsmanship. If there are damages, you must immediately file a Damage Claim with the shipper and contact a HITE HOUSE customer service representative at (269) 760-4913. By signing for your shipment, you agree that you received your order in new retail condition, ALTERED to your specifications and with no damages. There will be no exceptions to this policy.
WHOLESALE AND DESIGNER PRICING DOES NOT INCLUDE SHIPPING
As you order nears completion, you will be contacted by HITE HOUSE customer service to go over your shipping options. If you have a preferred shipper and an account, the shipment can be setup to accommodate your preferences. HER HOUSE will make every effort to find the most affordable and dependable service.